A. We collect information to process your order, deal with your queries, guide and enhance your online experience, supply you with information in which you have expressed an interest and for record keeping. We are committed to protecting your privacy and will only use your information in accordance with the GDPR regulations.
B. You have the option at login, to elect not to receive marketing information.
C. At any time you can change these options by editing your account details/emailing customer services.
Data collected & purpose of collection
A. When you log in we collect name and address, telephone, email address, user name and password. This provides us with default details for your order processing and sets up security (so viewing of your account details, designs and order history is password protected).
B. To help you choose the right product and design to suit your purpose/business we ask you to make selections and choices. Only the design details are collected if you choose to save the details or place an order.
C. When you place an order we allocate you a customer number, capture order details, invoicing address, shipping address and credit card details to process and fulfil your order. Invoicing address and shipping addresses are retained so you do not have to enter them again. Order details are retained so you can view your order history.
D. You acknowledge that some parts of the service provided on the Site may be provided by third-party service providers and not by us. You consent to us transferring your information to such third-party service providers for the purposes of dealing with your queries, orders and for record keeping.
E. When you enter credit card details you are in communication over a secure link with the Stripe payment gateway. It retains details of the credit card transaction. You must enter the details for each purchase for security reasons.
F. To assist you with your promotions and marketing and tailor our service to your needs we will ask you for feedback, about your business and any information you may require. Supply of this information is optional and not mandatory. All this data will be stored so we can effectively meet your needs.
G. You are entitled to ask for a copy of the information held about you at any time by contacting us. This can be done on our Data Access page.
1. The Site has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.
2. Access to your account data is password protected. You must keep all passwords confidential and not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of the Site, we may require you to change your passwords or we may suspend your account without notice.
3. Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.
4. Credit card details are processed by a secure server.
What are cookies?
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing. Each browser is different, so check the Managing cookies information below of your particular browser (or your mobile phones handset manual) to learn how to change your cookie preferences.
Were giving you this information as part of our initiative to comply with recent EU GDPR legislation, and to make sure were honest and clear about your privacy when using our website.
Further information about cookies
If youd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window please note that we cant be responsible for the content of external websites).
When you visit traleeprinting.com you may notice some cookies that aren’t related to Tralee Printing Works. We use the following third-party services: Google Analytics and Facebook Pixel.
If you take the opportunity to share traleeprinting.com content with friends through social networks such as Facebook and Twitter you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.
Third Party Services
We use DPD Ireland as our delivery partner. Please read their Data Policy page on how your details are being used to fulfil the orders.
We use Printlogic application as our Customer Management System. Please read their GDPR statement here.